Sample Menu of Services Strengthening Organizations Report Strengthening Organizations Program overview Strengthening Organizations power point presentation MAP MWC case study MAP JwJ case study Ten lessons Guiding principles How MAP works Charting your MAP course MAP menu of services FACT MAP final report form MAP consultant bios MAP application Confidentiality agreement			The menu of MAP services is an annotated sample of the types of services that the FACT Management Assistance Program (MAP) is designed to provide. It is not a comprehensive list. Note that particular projects may include some (and not all) of the components described in each category. The elements of work undertaken through any particular MAP consultancy are determined by the specific needs of the organization. A MAP consultancy may continue over a period of up to 18 months. Strategic Planning and Program Development Coaching for Executive Directors and Secondary Leaders Strengthening/Assessing Human Resource Systems, Practices, Training Succession Planning/Leadership Transitions Decision Making Program and Organizational Evaluation and Planning Strategic Planning and Program Development Re-examine and affirm or modify mission, vision, values, theory of social change; conduct an organizational assessment; set criteria, goals and objectives; implement planning and evaluation, long and short-term work-planning, understand organizational life cycles. Coaching for Executive Directors and Secondary Leaders Support for leadership provided one-on-one to solve problems solving and develop leadership. Strengthening Financial Systems and Financial Literacy among Staff Ensure understanding of the role and dynamics of money in the organizationís operations; gain budgeting and financial knowledge; Create healthy and accountable organizations; Assess the functionality of the organizationís financial systems; build staff, board or members ability to understand and interpret financial reports and data; produce needed and useful financial reports; Link financial planning and program development. Strengthening/Assessing Human Resource Systems, Practices, Training Develop job descriptions; compare salary scales and benefits policies; consider organizational structure, culture and roles; develop or modify personnel practices and manuals; implement processes for constructive staff performance reviews; resolve conflicts; enhance work-planning practices; ensure mandatory documentation; improve recruitment, hiring, retention and supervision strategies for staff and volunteers; develop a multicultural workplace; ensuring employment law compliance; build staff, board and member teams. Succession Planning/Leadership Transitions Develop internal and external communication plans; recruit and hire candidates; ensure knowledge transfer. Decision Making Examine and/or clarify roles and responsibilities among staff, board and/or members; look at internal communications; develop an understanding of hierarchies of decisions; engender shared understanding regarding input and feedback regarding decisions. Program and Organizational Evaluation and Planning Agree upon what constitutes success; establish goals and objectives; develop workplans and responsibilities; create measurable outcomes; learn how to gather and interpret data; develop a practice of individual and collective analysis of evaluative information; develop appropriate communication strategies.
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